Free tool

LEGO Missing Piece Checker

Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece and leave with the element ID LEGO asks for, or a link to buy the part.

Shell Service Car

Checking

604 Shell Service Car

18 pieces in 11 part and color combinations, plus 1 minifigure.

LEGO counts 28 pieces. This inventory comes from a separate parts catalog and lists 22, including the 4 parts inside the minifigures; the two do not always count the same elements, so their totals differ. Spare parts are counted in neither figure.

Before you call it missing

Builders who report a missing piece often find it in one of these places. Tick each one off as you look.

Show

Piece checklist

Yellow 7 pieces

  • Plate 1 x 2 Yellow Part 3023 Element 302324 ×1
  • Plate 2 x 3 Yellow Part 3021 Element 302124 ×3
  • Plate 2 x 8 Yellow Part 3034 Element 303424 ×1
  • Wheel Arch, Mudguard 2 x 4 [Smooth] Yellow Part 3787 ×2

Black 4 pieces

  • Tyre 15 x 6 Offset Tread Small Black Part 3641 Element 4501046 or 364126 ×4

Light Gray 2 pieces

  • Plate Special 2 x 2 with Wheels Red Light Gray Part 122c01 ×2

White 2 pieces

  • Brick 2 x 3 without Cross Supports White Part 3002a ×1
  • Plate 2 x 4 White Part 3020 Element 6552098 or 302001 ×1

Red 1 piece

  • Plate 2 x 8 Red Part 3034 Element 303421 ×1

Trans-Clear 1 piece

  • Brick Sloped 45° 2 x 2 Trans-Clear Part 3039 Element 6514100 or 6244886 ×1

[No Color/Any Color] 1 piece

  • Sticker Sheet for Set 604-1 [No Color/Any Color] Part 4318stk ×1

Minifigures 1 figure

  • Man, White Torso, Blue Legs, Red Hat Minifigure, checked as a whole figure ×1

Tick each piece as you find it, or mark it missing.

When a piece really is missing

Ask LEGO

LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for the set number and each piece's element ID, the number printed beside the piece in the parts list at the back of the instructions. This checker lists both.

Request a replacement from LEGO

Buy the piece

Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from older or second-hand sets.

Keep a record

Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.