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Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece and leave with the element ID LEGO asks for, or a link to buy the part.
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
LEGO's request form asks for the set number (10867) and each piece's element ID, both listed above.
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Duplo Brick 1 x 2 x 2 with Bottom Tube
×4
Duplo Brick 2 x 4 with Pumpkin, Corn and Sunflowers Print
×1
Duplo Figure Child, Hair Combed Forward with Curl Reddish Brown, White Top with Tractor Print - Nougat Face and Hands - Blue Legs
×1
Duplo Plate 2 x 8
×1
Duplo Brick 2 x 2 Slope 45° with Cash Register with Card Reader and 1.23 Print
×1
Duplo Figure with Cap Dark Blue, with Red Jacket over Shirt - Dark Bluish Gray Legs
×1
Duplo Roofpiece Slope 33 4 x 4 with Awning Overhang - 3 Short White Stripes Print
×2
Duplo Animal Bird with White Chest and Orange Beak Print
×1
Duplo Car Body High Cab 2 Top Studs with White Headlights and Grille Guard Print
×1
Duplo Figure with Long Hair Section in Front, with Blue Eyes with Glasses, Dark Azure Legs, Magenta Sweater with White Collar Print
×1
Duplo Food Corn with Green Leaves
×1
Duplo Brick 2 x 2
×3
Duplo Food Fruit Pyramid
×1
Duplo Plate 4 x 8
×1
Duplo Food Pumpkin
×2
Duplo Plate 2 x 4
×2
Duplo Container Wooden-Style Crate
×1
Duplo Car Base 4 x 8 with Four Black Wheels and Yellow Hubs
×1
Tick each piece as you find it, or mark it missing.
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for the set number and each piece's element ID, the number printed beside the piece in the parts list at the back of the instructions. This checker lists both.
Request a replacement from LEGOMark a piece missing and your list links it to an eBay search for that part, which also covers pieces from older or second-hand sets.
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.
