Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
865 pieces in 292 part and color combinations, plus 12 minifigures.
LEGO counts 928 pieces. This inventory comes from a separate parts catalog and lists 914, including the 49 parts inside the minifigures; the two do not always count the same elements, so their totals differ. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Look-alike colors in this set
These parts appear in this set in two colors that are easy to confuse. If you are one short in one color,
check whether it went in where the other color belongs. Each color has its own element ID in the parts list
at the back of the instructions.
Cone 1 x 1 [No Top Groove]Red ×1Trans-Red ×1Trans-Red is see-through: hold the piece up to a light.
Tile 1 x 1 with GrooveRed ×2Trans-Red ×2Trans-Red is see-through: hold the piece up to a light.
Plate Round 1 x 1 with Solid StudWhite ×30Trans-Clear ×8Trans-Clear is see-through: hold the piece up to a light.
Man, White Top with Large Octan Logo, Green Legs, Red CapMinifigure, checked as a whole figure×1
Man, Green Jacket, Green Legs, Red Cap, Blue SunglassesMinifigure, checked as a whole figure×1
Airline Worker, Woman, Blue Jacket with Plane Logo and White Scarf, White Legs, Black Hair, Red LipsMinifigure, checked as a whole figure×1
Policeman, Black Suit with Tie and Badge, White Hat, MoustacheMinifigure, checked as a whole figure×1
Man, White Tank Top with Windsurfer, White Legs, Blue Cap, MoustacheMinifigure, checked as a whole figure×1
Man, Blue and White Striped Tank Top, Red Cap, MoustacheMinifigure, checked as a whole figure×1
Blue Torso, Red Legs, Black HairMinifigure, checked as a whole figure×1
Pilot - Blue Torso, Blue Legs, Black HairMinifigure, checked as a whole figure×1
Pilot - Blue Torso, Blue Legs, Red CapMinifigure, checked as a whole figure×1
Pilot - Blue Torso, Blue Legs, Red HelmetMinifigure, checked as a whole figure×1
Pilot - Reddish Brown Torso, Blue Legs, White HelmetMinifigure, checked as a whole figure×1
Pilot - Black Torso, Black Legs Black HatMinifigure, checked as a whole figure×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.