Free tool

LEGO Missing Piece Checker

Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece and leave with the element ID LEGO asks for, or a link to buy the part.

City: Fun time - Freya McCloud

Checking

9781780559001 City: Fun time - Freya McCloud

2 pieces in 2 part and color combinations, plus 1 minifigure.

Before you call it missing

Builders who report a missing piece often find it in one of these places. Tick each one off as you look.

Show

Piece checklist

Minifig Accessories 1 piece

  • Equipment Radio [Extended Handle, Expanded Speaker Grille] Black Part 19220 Element 6170545 or 6100054 ×1

Tiles Special 1 piece

  • Tile Special Round 1 x 1 with Hollow Bar Light Bluish Gray Part 20482 Element 6258831 ×1

Minifigures 1 figure

  • Freya McCloud, Open Dark Red Jacket with Badge, White Fire Helmet (3626cpr2972 Head) Minifigure, checked as a whole figure ×1

Tick each piece as you find it, or mark it missing.

When a piece really is missing

Ask LEGO

LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for the set number and each piece's element ID, the number printed beside the piece in the parts list at the back of the instructions. This checker lists both.

Request a replacement from LEGO

Buy the piece

Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from older or second-hand sets.

Keep a record

Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.