Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
688 pieces in 256 part and color combinations, plus 13 minifigures.
The piece count includes the 54 parts inside the set's minifigures, which this inventory lists separately. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Look-alike colors in this set
These parts appear in this set in two colors that are easy to confuse. If you are one short in one color,
check whether it went in where the other color belongs. Each color has its own element ID in the parts list
at the back of the instructions.
Plate 1 x 1Red ×2Trans-Red ×11Trans-Red is see-through: hold the piece up to a light.
Tile 1 x 1 with GrooveRed ×2Trans-Red ×6Trans-Red is see-through: hold the piece up to a light.
Plate 1 x 1White ×7Trans-Clear ×2Trans-Clear is see-through: hold the piece up to a light.
Plate 1 x 2White ×14Trans-Clear ×2Trans-Clear is see-through: hold the piece up to a light.
Man, Blue Overalls, Red Hard HatMinifigure, checked as a whole figure×1
Man, White Top with Large Octan Logo, Green Legs, Red CapMinifigure, checked as a whole figure×1
Man, Red Overalls, Red Hard Hat (3626b Head)Minifigure, checked as a whole figure×1
Policeman, Black Jacket with Zipper and Badge, White Helmet with Trans-Light Blue VisorMinifigure, checked as a whole figure×1
Man, Black Overalls, Red Cap (3626b Head)Minifigure, checked as a whole figure×1
Man, Red Torso, Blue Legs, Black Hair (3626b head)Minifigure, checked as a whole figure×1
Man, Red Torso, Black Legs, Red Hard Hat (3626b Head)Minifigure, checked as a whole figure×1
Man, White Vest with Truck, Blue Legs, Blue Cap (3626b Head)Minifigure, checked as a whole figure×1
Policeman, Black Jacket with Tie and Badge, Black Legs, White Cap, MoustacheMinifigure, checked as a whole figure×1
Man, White Jacket with Zipper, Light Gray Legs, Brown HairMinifigure, checked as a whole figure×1
Man, Red and White Striped Shirt, Blue Legs, Blue CapMinifigure, checked as a whole figure×1
Man, White Jacket with Zipper, White Legs, White HatMinifigure, checked as a whole figure×1
Fireman, Plain Black, White Helmet, AirtanksMinifigure, checked as a whole figure×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.