Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Look-alike colors in this set
These parts appear in this set in two colors that are easy to confuse. If you are one short in one color,
check whether it went in where the other color belongs. Each color has its own element ID in the parts list
at the back of the instructions.
Duplo Helicopter Skids SmallBlack ×1Dark Bluish Gray ×1Black is darker than Dark Bluish Gray.
Duplo Figure with Fireman Helmet Silver, and Nougat Face and HandsBlackPart 47517c01pr0003Element 4526090×1
Duplo Figure with Fireman Helmet White, and Dark Brown Face and HandsBlackPart 47517c01pr0002Element 6273447 or 6203760×1
Duplo Figure with Helmet White, with Dark Blue Legs, Black Top with Police Badge, Black Arms, Nougat HandsBlackPart 47515pr0001Element 4595957 or 4242274×1
Duplo Figure with Police Style Hat Black, with Dark Blue Legs, Light Blue Top with Badge, Nougat Hands, with Blue EyesBright Light BluePart 98465pr0001Element 4529990×1
Duplo Figure Side Parted Hair Gray, with Orange Legs, Light Bluish Gray Top with Zipper and Stripes Print (Medic)Light Bluish GrayPart 75126pr0003Element 6021168 or 4667669×1
Duplo Figure Bob / Pageboy Hair Reddish Brown, with Dark Purple Legs, Wrap Top with Necklace, Nougat HandsLight LilacPart 75121pr0001×1
Duplo Figure with Construction Helmet Orange, with Orange Vest over Green Shirt, Medium Nougat Face and Hands, and Black LegsOrangePart 47202pr0002Element 6034848 or 4620740×1
Duplo Figure Side Parted Hair Black, with Dark Tan Legs, Tan Top, Brown Eyes (Zoo Keeper)TanPart 75126pr0002Element 6108823 or 4667670×1
Duplo Figure Bob / Pageboy Hair Reddish Brown, with Medic / Nurse with Pocket PrintWhitePart 75121pr0018×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.