Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
407 pieces in 167 part and color combinations, plus 4 minifigures.
LEGO counts 422 pieces. This inventory comes from a separate parts catalog and lists 423, including the 16 parts inside the minifigures; the two do not always count the same elements, so their totals differ. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Brick Special 1 x 1 with 3 Speakers / Loudspeakers / Space Positioning RocketsDark GrayPart 3963Element 4187745 or 396327×1
Jet Engine Fan with 10 Blades and Technic PinLight GrayPart 46667Element 4169804×1
Baseplates
1 piece
Baseplate 16 x 32Dark GrayPart 3857Element 4219645 or 4195646×1
Flags, Banners and Signs
1 piece
Road Sign Clip-on 2 x 2 Octagonal with Red Stop Sign PrintWhitePart 890pr0001Element 4116693×1
Stickers
1 piece
Sticker Sheet for Set 7035-1[No Color/Any Color]Part 46169Element 4194476×1
Supports, Girders and Cranes
1 piece
Support 2 x 2 x 10 Girder Triangular Vertical - Type 1 - Solid Top, 3 PostsDark GrayPart 30517Element 4228193 or 4143179×1
Technic Connectors
1 piece
Technic Pin Connector Plate with One Hole (Single on Bottom)BlackPart 32529Element 4144023×1
Technic Pins
1 piece
Technic Pin with Friction Ridges Lengthwise and Center SlotsBlackPart 2780Element 4121715 or 2780261 spare in the box×1
Tubes and Hoses
1 piece
Hose Rigid 3mm D. 8L / 6.4cmDark GrayPart 75c08Element 4125354×1
Minifigures
4 figures
Policeman, Dark Blue Shirt with Radio and Badge, Black Legs, Black CapMinifigure, checked as a whole figure×1
Criminal, Orange Prison Outfit with #50380, Dark Gray Hat, Gold ToothMinifigure, checked as a whole figure×1
Policeman, Dark Blue Suit with Tie and Badge, Light Gray Hair, BeardMinifigure, checked as a whole figure×1
Policeman, Dark Blue Shirt with Radio and Badge, Black Legs, Brown HairMinifigure, checked as a whole figure×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.