Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
LEGO counts 380 pieces. This inventory comes from a separate parts catalog and lists 386; the two do not always count the same elements, so their totals differ. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Look-alike colors in this set
These parts appear in this set in two colors that are easy to confuse. If you are one short in one color,
check whether it went in where the other color belongs. Each color has its own element ID in the parts list
at the back of the instructions.
Duplo Brick 1 x 2 x 2Black ×15Dark Bluish Gray ×8Black is darker than Dark Bluish Gray.
Duplo Brick 2 x 2Black ×14Dark Bluish Gray ×14Black is darker than Dark Bluish Gray.
Duplo Brick 2 x 2 x 2Black ×28Dark Bluish Gray ×10Black is darker than Dark Bluish Gray.
Duplo Brick 2 x 4Black ×28Dark Bluish Gray ×23Black is darker than Dark Bluish Gray.
Duplo Brick 4 x 3 x 3 Wry InvertedBlack ×11Dark Bluish Gray ×8Black is darker than Dark Bluish Gray.
Duplo Plate 2 x 4Black ×4Dark Bluish Gray ×6Black is darker than Dark Bluish Gray.
1 more look-alike pair
Duplo Plate 3 x 4 x 2 1/3 RampartBlack ×36Dark Bluish Gray ×4Black is darker than Dark Bluish Gray.
Duplo Figure with Rounded Head with Black Legs, Dark Bluish Gray Chest with Brown Belts, Dark Bluish Gray Arms, Dark Bluish Gray HandsDark Bluish GrayPart 51741pr0008Element 4281263×1
Duplo Figure with Rounded Head with Dark Bluish Gray Legs, Brown Chest, Dark Bluish Gray Arms, Dark Bluish Gray Hands (Phoenix Soldier)Reddish BrownPart 51741pr0007Element 4281264×4
Duplo Figure with Rounded Head with Dark Bluish Gray Legs, Blue Arms and HandsWhitePart 51741pr0014×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.