Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
744 pieces in 162 part and color combinations, plus 11 minifigures.
LEGO counts 784 pieces. This inventory comes from a separate parts catalog and lists 789, including the 45 parts inside the minifigures; the two do not always count the same elements, so their totals differ. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Brick Arch 1 x 6Light GrayPart 3455Element 345502×2
Bricks Wedged
2 pieces
Brick Wedged, Sloped 45° 6 x 6 Double / 33° [Train Roof End]BlackPart 2876Element 6016300 or 4163768×2
Minifig Heads
2 pieces
Minifig Head [Plain] [Blocked Open Stud]BlackPart 3626b×2
Transportation - Sea and Air
1 piece
Tail 4 x 2 x 2, RocketBlackPart 4746Element 4164411 or 474626×1
Minifigures
11 figures
Conductor - Blue Jacket, Black Legs, Red Hat (3626b Head)Minifigure, checked as a whole figure×1
Man - Blue/White Striped Torso, Blue Legs, Brown BackpackMinifigure, checked as a whole figure×1
Train Worker - Red/White Shirt, Blue Legs, Red hatMinifigure, checked as a whole figure×1
Man - Black Suit, Light Bluish Gray Cowboy HatMinifigure, checked as a whole figure×1
Man - Blue Suit, Blue LegsMinifigure, checked as a whole figure×1
Man - Blue/White Striped Torso, Blue Legs, Brown HairMinifigure, checked as a whole figure×1
Woman - Red and White Striped Shirt, Red Legs, Black Hair (3626b Head)Minifigure, checked as a whole figure×1
Woman - White Torso, Yellow Necklace, White LegsMinifigure, checked as a whole figure×1
Woman - White Torso, Red Necklace, Red Legs, Black TailsMinifigure, checked as a whole figure×1
Train Worker - Blue Jacket, Black Legs, FemaleMinifigure, checked as a whole figure×1
Man - White Torso with Blue/Red Stripes, Blue Legs, Red CapMinifigure, checked as a whole figure×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.