Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
290 pieces in 137 part and color combinations, plus 5 minifigures.
The official piece count includes the 16 parts inside the set's minifigures, which this inventory lists separately. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Flag 4 x 1 Wavy [First Wave Right]Dark PinkPart 4495bElement 6268863 or 4243677×1
Minifig Heads
1 piece
Minifig Head with Medium Blue Arendel Castle, Silver Stars PrintTrans-ClearPart 28621pr9658Element 6585123×1
Technic Special
1 piece
Technic Ball Joint with Black Eyes and Blue Smile Print (Snowgie Head)WhitePart 32474pr0005Element 6545997×1
Windscreens and Fuselage
1 piece
Windscreen 6 x 4 x 1 Hexagonal with HandleOpal Trans-Light BluePart 27262Element 6513951 or 6337994×1
Minifigures
5 figures
Elsa - Microdoll, Bright Light Blue Dress, Hair in TailMinifigure, checked as a whole figure×1
Olaf - Microdoll, 3626c Body, Stick Hair, Bright Light Blue MouthMinifigure, checked as a whole figure×1
Anna - Microdoll, Dark Purple DressMinifigure, checked as a whole figure×1
Kristoff - Microdoll, Closed MouthMinifigure, checked as a whole figure×1
Honeymaren - MicrodollMinifigure, checked as a whole figure×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.