Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
38 pieces in 27 part and color combinations, plus 2 minifigures.
LEGO counts 33 pieces. This inventory comes from a separate parts catalog and lists 42, including the 4 parts inside the minifigures; the two do not always count the same elements, so their totals differ. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Fabuland Figure Raccoon - White Torso with Yellow Arms and Hands - Black LegsWhitePart fabfig0001c08pr0001×1
Stickers
1 piece
Sticker Sheet for Set 3669-1[No Color/Any Color]Part 194045×1
Windows and Doors
1 piece
Door Frame 2 x 6 x 7RedPart 4071Element 4141386 or 407121×1
Minifigures
2 figures
Bertie Bulldog, Brown Head, Blue Torso, Black Legs, Black Police HatMinifigure, checked as a whole figure×1
Bertie Bulldog, Brown Head, Red Torso, Yellow Legs, Red Fire HelmetMinifigure, checked as a whole figure×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.