Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
LEGO counts 129 pieces. This inventory comes from a separate parts catalog and lists 133; the two do not always count the same elements, so their totals differ. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Look-alike colors in this set
These parts appear in this set in two colors that are easy to confuse. If you are one short in one color,
check whether it went in where the other color belongs. Each color has its own element ID in the parts list
at the back of the instructions.
Duplo Brick 1 x 2 x 2 with Bottom TubeWhite ×2Trans-Clear ×2Trans-Clear is see-through: hold the piece up to a light.
Duplo Figure with Long Hair Parted on Left Brown, with Bright Light Yellow Legs, Pink and White Striped Shirt and Jacket PrintBright Light BluePart 65243pr0106Element 6294848×1
Duplo Figure Child with Short Wavy Hair Brown, Bright Light Blue LegsBright Light YellowPart 38909pr0041Element 6294850×1
Duplo Figure with Hair Swept Right with Beard Reddish Brown, with Black Legs, Suspenders PrintWhitePart 65242c02pr0107Element 6293930×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.