Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
LEGO's request form asks for the set number (10440) and each piece's element ID, both listed above.
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Clear every mark for this set?
Piece checklist
Duplo, Quatro and Primo
27 pieces
Duplo Brick 2 x 2Bright GreenPart 3437Element 4583789 or 4168579×3
Duplo Brick 2 x 4 x 2 Cloud with HolesBright GreenPart 79784Element 6519716×1
Duplo Brick 2 x 2 x 2 Curved Top with Bright Light Yellow Sleeping Moon, Stars on Medium Azure Background / Bright Light Orange Smiling Sun with Cloud PrintBright Light YellowPart 3664pr0031Element 6522024×1
Duplo Egg, Bottom 4 x 4 x 1 3 / 4CoralPart 5896Element 6519659×1
Duplo Door / Window Frame Flat Front Surface, Completely Open BackLavenderPart 61649Element 6482033 or 6099487×3
Duplo Egg, Bottom 4 x 4 x 1 3 / 4Light AquaPart 5896Element 6519660×1
Duplo Brick 2 x 2LimePart 3437Element 4183780×1
Duplo Brick 2 x 3 with Curved BottomLimePart 98252Element 4655944×2
Duplo Brick 2 x 4LimePart 3011Element 4290083 or 4166923×2
Duplo Plate 12 x 6 Rounded (Cloud)LimePart 5897Element 6519661×1
Duplo Brick 2 x 2 x 2 Curved Top with Sitting Bird, White Face with Closed Eyes, Bright Light Orange Feet PrintMedium AzurePart 3664pr0032Element 6522023×1
Duplo Egg, Top 4 x 4 x 2 1 / 2Medium AzurePart 5895Element 6519658×1
Duplo Brick 4 x 12 x 2 [Rocker]Medium NougatPart 39927Element 6519717×1
Duplo Door / Lid, Wood EffectMedium NougatPart 98459Element 6527917 or 6327079×2
Duplo Door / Window, CastleMedium NougatPart 16598Element 6519715×1
Duplo Brick 2 x 2 x 2 Curved Top with Sitting Bird, White Face with Open Eyes, Bright Light Orange Feet PrintRedPart 3664pr0033Element 6522022×1
Duplo Egg, Top 4 x 4 x 2 1 / 2RedPart 5895Element 6519657×1
Duplo Chair with no Back / StoolYellowPart 65273Element 6287579×1
Duplo Brick 2 x 4Yellowish GreenPart 3011Element 6523037 or 4648232×2
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.