Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
2,450 pieces in 367 part and color combinations, plus 5 minifigures.
LEGO counts 2,469 pieces. This inventory comes from a separate parts catalog and lists 2,470, including the 20 parts inside the minifigures; the two do not always count the same elements, so their totals differ. Spare parts are counted in neither figure.
Before you call it missing
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
Look-alike colors in this set
These parts appear in this set in two colors that are easy to confuse. If you are one short in one color,
check whether it went in where the other color belongs. Each color has its own element ID in the parts list
at the back of the instructions.
Tile 1 x 2 with GrooveTan ×18Dark Tan ×4Tan is lighter than Dark Tan.
Plate 1 x 2Black ×9Dark Blue ×17Black is yellower and darker than Dark Blue.
Plate 2 x 4Black ×3Dark Blue ×6Black is yellower and darker than Dark Blue.
Brick Round 1 x 1 Open StudBlack ×4Dark Bluish Gray ×7Black is darker than Dark Bluish Gray.
Plate 1 x 1Black ×21Dark Bluish Gray ×25Black is darker than Dark Bluish Gray.
Plate 1 x 4Black ×10Dark Bluish Gray ×8Black is darker than Dark Bluish Gray.
3 more look-alike pairs
Plate 2 x 4Black ×3Dark Bluish Gray ×2Black is darker than Dark Bluish Gray.
Plate Special 1 x 2 with Door RailBlack ×11Dark Bluish Gray ×8Black is darker than Dark Bluish Gray.
Plate Special 1 x 2 with Handle on End [Closed Ends]Black ×5Dark Bluish Gray ×2Black is darker than Dark Bluish Gray.
Baseplate 32 x 32Light Bluish GrayPart 3811Element 6061048×1
Tools
1 piece
Brick and Axle Separator v2.0OrangePart 96874Element 6240515 or 4654448×1
Minifigures
5 figures
White Torso, Blue Legs, Dark Brown HairMinifigure, checked as a whole figure×1
Black Torso Jacket, White Legs, Dark Brown HairMinifigure, checked as a whole figure×1
Dark Blue Torso, Jacket, Dark Tan Legs, Tan HairMinifigure, checked as a whole figure×1
Medium Blue Torso, Tan Legs, Dark Orange HairMinifigure, checked as a whole figure×1
Chef - White Torso, White Legs, White HatMinifigure, checked as a whole figure×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.