Do not deal with BuWizz , bad service and no help..
BlockTalk Summary
The LEGO fan community is discussing negative experiences with BuWizz, a company that sells LEGO-compatible motors and other electronic components. A recent Reddit post highlights significant customer service issues, including delayed deliveries and unhelpful responses.
A user reported ordering motors in early November for a Christmas gift. Despite repeated attempts to obtain tracking information, they received incorrect details. The company then informed the customer that the order would arrive after Christmas, leaving the customer without the gift for the holiday. The customer expressed frustration with the lack of support and the overall poor service.
The user's experience underscores the importance of reliable customer service, especially when purchasing gifts with a specific delivery deadline. The post serves as a cautionary tale for other LEGO enthusiasts considering purchasing from BuWizz.
If you're looking for alternative options for LEGO motors and electronic components, you might want to explore other reputable brands. You might also want to consider a LEGO storage organizer to keep your LEGO collection organized.
I ordered some motors in early November for xmas. I got no tracking and i tried for 2 weeks to get help. After many efforts i get wrong tracking info. Then they tell me it will be here after xmas and to leave them alone… My son will not get his xmas present on xmas now and i gotta go buy another present to hold over in case that dosent come. Even non American companies are becoming like ours.. fuckin crooks and criminals at every business of every level.. Maybe someone comes across this when...
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