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Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece and leave with the element ID LEGO asks for, or a link to buy the part.
Builders who report a missing piece often find it in one of these places. Tick each one off as you look.
LEGO's request form asks for the set number (9980) and each piece's element ID, both listed above.
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Duplo Figure, Early, with Short Parted Hair Black, Blue Legs, Yellow Tie, Blue Arms, White Eyes Print
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Duplo Figure, Early, Hair Bob Brown, White Legs, Yellow Scarf and Airplane, Turned Down Nose Print
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Duplo Figure, Early, Short Afro Hair Black, Black Legs, Shirt with Tie, Jacket Buttons Print
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Duplo Figure, Early, with Short Parted Hair Light Gray, Black Legs, Gray Vest, Nose, Glasses Print
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Duplo Figure, Early, Curly Hair with Bun Black, White Legs, Cardigan with Yellow V Stitching and Buttons Print
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Duplo Figure, Early, Fire Helmet Red, Black Legs, Gold Buttons Print
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Duplo Figure, Early, Hair Bob Brown, Blue Legs, Blue Overalls, Turned Down Nose Print
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Duplo Figure, Early, with Flat Cap Blue, Blue Legs, Blue Overalls, Turned Down Nose Print
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Duplo Figure, Early, Curly Hair with Bun Black, Blue Legs, Blue Arms and Neckerchief Print
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Duplo Figure, Early, Hair Bob Black, Green Legs, Blouse with Red Heart Buttons & Collar, Lips Print (Asian)
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Duplo Figure, Early, Hair Bob Black, White Legs, Yellow and Red Scarf Print
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Duplo Figure, Early, Curly Hair with Bun Black, Red Legs, Red Necklace Print
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Duplo Figure, Early, Hair Bob Light Gray, Red Legs, White Collar and Pendant, Glasses Print
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Duplo Figure, Early, with Flat Cap Yellow, Blue Legs, Wrench in Pocket and Buttons, East Asian Eyes Print
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Tick each piece as you find it, or mark it missing.
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for the set number and each piece's element ID, the number printed beside the piece in the parts list at the back of the instructions. This checker lists both.
Request a replacement from LEGOMark a piece missing and your list links it to an eBay search for that part, which also covers pieces from older or second-hand sets.
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.
