Free tool

LEGO Missing Piece Checker

Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece and leave with the element ID LEGO asks for, or a link to buy the part.

Olivia Buildable Watch

Checking

5001368 Olivia Buildable Watch

23 pieces in 11 part and color combinations.

Before you call it missing

Builders who report a missing piece often find it in one of these places. Tick each one off as you look.

Show

Piece checklist

Pen & Watch 23 pieces

  • Watch, Link Bright Pink Part upn0389 ×2
  • Watch Face with 'LEGO Friends' Logo and Olivia with Bricks Print Dark Pink Part upn0465pr0025 ×1
  • Watch, Clasp, Female Dark Pink Part upn0182 ×1
  • Watch, Clasp, Male Dark Pink Part upn0068 ×1
  • Watch, Link Dark Pink Part upn0389 ×4
  • Watch, Link, Extra Long with Cat Dark Pink Part upn0466c06 ×1
  • Watch, Link with Flowers Print Dark Purple Part upn0389pr0001 ×3
  • Watch, Link Green Part upn0389 ×3
  • Watch, Link with Paw Prints Print Lime Part upn0389pr0002 ×3
  • Watch, Link with Bright Pink Hearts Print Red Part upn0389pr0004 ×3
  • Watch, Link, Extra Long with Dog Red Part upn0466c05 ×1

Tick each piece as you find it, or mark it missing.

When a piece really is missing

Ask LEGO

LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for the set number and each piece's element ID, the number printed beside the piece in the parts list at the back of the instructions. This checker lists both.

Request a replacement from LEGO

Buy the piece

Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from older or second-hand sets.

Keep a record

Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.