Rule out the usual hiding places first. If the piece really is gone, check the set piece by piece
and leave with the element ID LEGO asks for, or a link to buy the part.
Tool Screwdriver and Spanner / WrenchBlackPart 4006Element 6034000 or 4569095×2
Tool PickaxeDark GrayPart 3841Element 384127×1
Weapon AxeLight GrayPart 3835Element 383502×1
Plates
6 pieces
Plate 1 x 1Trans-RedPart 3024Element 6513963 or 6252042×3
Plate 1 x 1Trans-YellowPart 3024Element 6513966 or 6252045×3
Windscreens and Fuselage
3 pieces
Motorcycle WindshieldTrans-ClearPart 4483×3
Tiles
1 piece
Tile 1 x 2 with Mail Envelope, Letter, Address and Red Stamp PrintWhitePart 3069bpr0099Element 4521848 or 80170×1
Minifigures
24 figures
Woman, Red and White Striped Shirt, Blue Legs, Red HairMinifigure, checked as a whole figure×1
Woman, Red and White Striped Shirt, Red Legs, Black HairMinifigure, checked as a whole figure×1
Woman, Red Jacket with Zipper and Pockets, Black Legs, Black HairMinifigure, checked as a whole figure×1
Man, Red Jacket with Zipper and Pockets, White Legs, Blue CapMinifigure, checked as a whole figure×1
Man, White Jacket with Zipper, Blue Legs, Blue HelmetMinifigure, checked as a whole figure×1
Man, White Jacket with Zipper, White Legs, Blue HelmetMinifigure, checked as a whole figure×1
Woman, Blue Overalls, Red HairMinifigure, checked as a whole figure×1
Postal Worker, Red Shirt with Horn Logo, Red Legs, Black HatMinifigure, checked as a whole figure×1
Woman, Black Vest over Blue Top, Red Legs, Red HairMinifigure, checked as a whole figure×1
Woman, Black Vest over Blue Top, White Legs, Brown HairMinifigure, checked as a whole figure×1
Man, Black Jacket over Red Shirt, Light Gray Legs, Red Hard HatMinifigure, checked as a whole figure×1
Man, Blue Jacket with Tie and Three Buttons, Light Gray Legs, Brown HairMinifigure, checked as a whole figure×1
Man, Blue Jacket with Tie and Three Buttons, White Legs, White HatMinifigure, checked as a whole figure×1
Woman, White Top with Large Red Stripe and 2 Blue Stripes, Blue Legs, Black HairMinifigure, checked as a whole figure×1
Woman, White Top with Large Red Stripe and 2 Blue Stripes, Red Legs, Brown HairMinifigure, checked as a whole figure×1
Fireman, Classic, Black Fire Jacket with Red Belt and Buttons, White Helmet (3626a Head)Minifigure, checked as a whole figure×1
Doctor, Woman, White Jacket with Red Cross, Black HairMinifigure, checked as a whole figure×1
Man, Blue Overalls, Blue Cap - 3626a HeadMinifigure, checked as a whole figure×1
Policeman with Zipper Jacket, White HatMinifigure, checked as a whole figure×1
Policeman, Black Jacket with Zipper and Badge, White Helmet (3842b Helmet)Minifigure, checked as a whole figure×1
Chef - White Torso, Light Gray Legs (3626a Head)Minifigure, checked as a whole figure×1
Doctor, White Jacket with Red Cross, White Legs, Brown HairMinifigure, checked as a whole figure×1
Man, Blue Jacket with Highway Logo, Black Legs, Red Hard HatMinifigure, checked as a whole figure×1
Man, Blue Jacket with Highway Logo, Light Gray Legs, Black HatMinifigure, checked as a whole figure×1
Tick each piece as you find it, or mark it missing.
When a piece really is missing
Ask LEGO
LEGO takes requests for pieces missing from a new set through its customer service site. The form asks for
the set number and each piece's element ID, the number printed beside the piece in the parts list at the back
of the instructions. This checker lists both.
Mark a piece missing and your list links it to an eBay search for that part, which also covers pieces from
older or second-hand sets.
Keep a record
Copy or download your missing list (the CSV opens in any spreadsheet), or print the whole checklist and tick
pieces off on paper. Your marks stay in this browser, so you can check a big set over several sittings.