Thank you Lego support!
Originally published by r/lego

Thank you Lego support!

October 27, 2026
Discovered for you from r/lego
BlockTalk BlockTalk Summary

Redditor `/u/illbebax` shares a successful experience with LEGO customer support after receiving a misprinted element in a set. Thanks to encouragement and advice from fellow community members on a previous post, the user reached out to the company to resolve the issue.

LEGO support successfully resolved the problem by shipping a replacement piece featuring the correct printing. The positive outcome highlights the responsiveness and reliability of the company's customer service department when dealing with quality control issues like misprinted bricks.

Experiences like this remind builders to always contact customer service if they encounter missing or defective elements in their new sets. To keep your building area organized while waiting for replacement parts or managing your collection, you might want to pick up a LEGO storage box to keep everything sorted.

Lego support pulled through and sent me the replacement piece with the correct printing. Thank you to everyone who commented on my previous post, I'm glad I reached out. Some of you gave some great suggestions on what to do with this unique piece. submitted by /u/illbebax [link] [comments]

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