We've moved to a new customer service platform

When you get in touch with us via the contact form your messages are directed to a customer service platform to allow us to manage them efficiently. Until last Monday we used FreshDesk, but its free plan has been discontinued, so we've switched to another provider, Zoho Desk. I'm only mentioning this because we can't reply to messages sent to FreshDesk before the change, so if you're awaiting a reply and none has been forthcoming, that'll be why. Feel free to get in touch again as...